Our Milestones
What Is Backup Management?
Our managed backup services make sure your backups are running and that there is a recovery path when something fails. L4 Labs monitors backup jobs for your servers and network infrastructure, fixes failures and helps you restore data when you need it. Backup Management is part of our managed IT services.
- Covers servers and network infrastructure, planned with disaster recovery in mind
- Backup jobs monitored and alerts reviewed
- Failed backups investigated and fixed
- Backup status reporting
- Restore assistance when you need data back
Know Your Backups Work Before You Need Them.
What's Included in Backup Management
The day-to-day side of backup and disaster recovery services: daily checks, fixes and restore help.
Backup Monitoring
Backup jobs and alerts on covered systems are watched by our team.
Failure Investigation
Failed or incomplete backups are diagnosed and fixed.
Backup Configuration
Routine backup setup and configuration changes.
Status Reporting
Regular reports showing the health of your backups.
Restoration Assistance
Help recovering files and systems when data is lost.
Server and Network Coverage
Servers and network infrastructure are covered under one backup plan, built with disaster recovery in mind. Works best alongside server management services.
Recent Projects
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How Support Works
Our monitoring tools keep an eye on your systems 24/7, catching and often fixing issues before they turn into bigger problems, so your team spends less time waiting on IT and more time working.
- Continuous Monitoring, Agents monitor devices, security, backups, and performance 24/7.
- Issue Detection, Problems like failed backups or low disk space are flagged automatically.
- Auto-Remediation, Common issues can be resolved automatically, such as restarting services or applying patches.
- Ticket Creation, Issues requiring support are automatically logged with key details.
- Technician Triage, Technicians review diagnostics and begin troubleshooting.
- Remote Fix, Issues are resolved remotely without an on-site visit.
- Resolution & Follow-Up, Fixes are logged and recurring issues are flagged for root-cause resolution.
IT & Security Team
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Trusted by the World’s Leading Brands
Global brands trust us as their technology partner, thanks to our expertise in building custom web and mobile solutions that perfectly fit their unique needs.
- 5-star ratings across multiple platforms.
- 1000+ satisfied clients and growing!
- We serve small businesses to large corporations with a combined market cap over $5 trillion!
Create. Innovate. Thrive with Plego.
How Pricing Works
Every backup plan is quoted after a short scope review.
Why Choose Plego?
One team runs your day-to-day IT and handles the project work, backed by 20+ years of delivery.
Start With One Service
Buy only the service you need today. Add users, servers, devices or security later without changing providers.
Full IT Support Included
Routine support and advanced troubleshooting are part of the monthly fee for every covered system. No per-ticket charges.
Proactive Monitoring
Covered systems are monitored through our management platform. Alerts are ticketed, escalated and fixed.
Security Built In
EDR, XDR and MDR can be added to any plan, managed by the same team that runs your IT.
Engineers for Projects
Migrations, upgrades and redesigns are handled by Plego engineers and quoted before work starts.
Clear Scope
Your service agreement lists every user, server and device we cover, so both sides know what is included.
IT Infrastructure & Security Team
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